Privacy Policy

At Dragon Slots Casino, we take your privacy seriously. We know that when you sign up and play online, you’re trusting us with personal information, and we treat that responsibility with care. This Privacy Policy explains what data we collect, how we use it, how we protect it, and what choices you have. Please read it carefully so you can make informed decisions while using our services.

By using Dragon Slots Casino, you agree to the practices described in this Privacy Policy.

Data Processing

Dragon Slots Casino processes personal data in line with applicable gambling compliance requirements. Processing is necessary to provide access to our website, games, payments, and customer support, and to meet legal and regulatory obligations such as identity checks and anti-money laundering controls.

Dragon Slots Casino operates under the management of Dama N.V., a company registered in Curaçao, and its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a gaming license issued by Antillephone N.V.

To use our services, you must accept this Privacy Policy. We may update it from time to time, so we recommend checking it occasionally. Continued use of Dragon Slots Casino after updates are posted means you accept the revised policy.

Collection of Information

We collect personal information through the Dragon Slots Casino website and related services. The type of information we collect may include:

Registration and communication data: information you provide when creating an account or contacting us, such as your name, date of birth, address, email, phone number, and identification documents.
Interaction records: logs of communications with our team via email, live chat, or other support channels.
Transaction and usage data: records related to deposits, withdrawals, betting activity, logins, IP address, device and browser details, and general website usage.
Compliance documentation: information needed for KYC, verification, fraud prevention, and regulatory compliance.

Usage of Information

We use the personal data we collect to:

Create, manage, and maintain your account.
Process deposits, withdrawals, and gameplay-related transactions.
Provide customer support and respond to your requests.
Complete verification and compliance checks (including KYC/AML).
Send marketing content only when you have given explicit consent.
Meet legal requirements and enforce our terms, policies, and responsible gambling obligations.
Detect, investigate, and prevent fraud, suspicious activity, or illegal use.
Improve our services through research, analytics, and performance monitoring.

Marketing Communications

If you opt in, we may send you promotional messages about Dragon Slots Casino offers and products. You can opt out at any time through your account settings or by contacting customer support. Opting out of marketing does not affect important service messages, such as security alerts or account-related notices.

Disclosure of Information

We do not sell or rent your personal data. We may share your data only when necessary, including:

Within our group: to support account administration, service delivery, and security operations.
With trusted partners: where needed to provide services and meet regulatory obligations.
With third-party providers: such as payment processors, identity verification services, fraud prevention services, hosting providers, and other technical suppliers.

Any sharing is done under appropriate confidentiality and data protection measures to help keep your information secure.

Data Security and Retention

Dragon Slots Casino uses suitable technical and organizational safeguards to protect your personal data against unauthorized access, misuse, loss, alteration, or disclosure.

We retain personal data only for as long as needed for the purposes described in this policy and to meet legal and regulatory obligations. This may include keeping certain records for a minimum of five years after your account is closed, as required by anti-money laundering regulations, unless a longer period is required by law.

Cookies and Tracking

Dragon Slots Casino uses cookies and similar tracking technologies to keep the website working properly, understand how users interact with our pages, improve functionality, and support marketing where permitted.

You can control cookie settings through your browser. If you disable cookies, parts of the website may not function correctly.

Your Rights and Contact Information

Depending on your location and applicable data protection laws, you may have the right to:

Request access to your personal data.
Correct inaccurate or incomplete information.
Request deletion of your data where legally allowed.
Object to or restrict certain types of processing, including marketing.
Withdraw consent where processing is based on consent.

To make a request or ask questions about your data, you can contact our Data Protection Officer (DPO) via email. If GDPR applies to you, you may also lodge a complaint with the appropriate supervisory authority in your region.

Dragon Slots Casino is committed to protecting your privacy while maintaining a secure and compliant gaming environment. If you need help or have questions about this policy, please contact our support team.